Has the pandemic pushed your broker-dealer to poor service levels by sending their home office staff to work from home? Longer hold times when you call? Delayed approvals for new accounts? Disjointed responses to simple requests?
At SCF, we’re fully staffed and safely delivering impeccable service to our financial advisors during this global pandemic.
Your business is essential.
We understand your clients need you now more than ever. And our advisors need us to be at the top of our game.
At SCF, our home office is fully staffed and serving our advisors better than ever before.
While many broker-dealers have decreased staffing levels, or scaled back operations because of COVID’s impact, we have our entire team physically working on-site in our home office. Of course, we are following the health standards recommended by experts to protect the health of our team.
But because we are all in-office, working together, our ability to collaborate helps us maintain a strong ability to provide the best solutions for our advisors and their clients.
Not locked down by the lockdown.
Advisors at other firms tell us they feel helplessly hand tied as their firm struggles to maintain their standard service levels.
Our top-notch systems, however, empower us to keep pushing forward without any hiccups during this global pandemic.
What does that mean for you?
Business as usual for you and your clients. Without missing a beat.
No meaningless lip service here.
Many firms talk about culture, service, and relationships and just don’t deliver. At SCF, though, it’s a constant focus. That’s why we have implemented policies, procedures, and technology that ensure we deliver on our promises every single day.